Can I submit a real report right now?
No. The current version is a development demo. A test submission is saved only in your browser and is not sent to PestFree India, reviewers or the establishment.
HELP CENTRE
Using PestFree India
Guidance for the current prototype and the planned reporting process.
Frequently asked questions
Are the reports shown on the map real?
No. All visible sample reports are fictional examples created to test the interface. They must not be used to judge or identify a real business.
Will I need an email address?
The planned sign-in method is mobile number verification by OTP. Authentication is postponed until the main app features are ready.
What should I include in a future report?
Only describe what you personally observed. Include the approximate public area, date and clear original evidence where safe and lawful. Avoid speculation, insults, private room numbers, faces, patient information and personal contact details.
How will a report be verified?
The planned process uses three independent reviewer assessments followed by an authorised admin decision. Establishments will have an opportunity to respond and appeal. These controls are not yet active in this prototype.
Does a report mean a place is unsafe?
No. A report is an allegation or observation, not a finding. PestFree India will not certify a premises or replace a professional inspection.
Please do not use this version to publish accusations or upload sensitive evidence. Public reporting will remain closed until authentication, secure evidence storage, moderation, privacy controls and appeals are implemented and tested.