Reporting guidelines

Describe only what you personally observed

State the date, approximate public area, type of pest if known, and what happened. Separate direct observation from assumptions. If unsure about identification, say so.

Evidence should be safe and relevant

Use original, unaltered images where lawful and safe. Do not trespass, confront staff, enter restricted areas or put yourself at risk to collect evidence.

Protect privacy

Avoid faces, children, patients, room numbers, medical records, vehicle registration numbers, staff name badges and private contact details. Do not upload documents or recordings unrelated to the observation.

Be fair to establishments

Do not use reports to threaten, blackmail, harass or damage a competitor. Do not present an unverified sighting as a confirmed infestation. Establishments must have a meaningful right to respond.

What happens next?

In the planned workflow, reports remain private while evidence is assessed by independent reviewers and an administrator. Only a carefully defined, reviewed outcome may be considered for publication. This workflow is not yet live.